Our Customers

Everyone can say good things about their own company. We prefer to let our customers do the talking. The following are responses from real people whose lives we have helped. We also are proud to have built a reputation with national insurance companies and property service providers who rely on PuroClean to respond to their customers' needs. They can give you an idea of what we are all about.

Customer Testimonials

"The service technicians were very professional, arrived at scheduled time, and did a very good job. You were recommended by my real estate agent. I could hardly believe the mold clean up in our bathroom looked so clean and fresh-looking when done. Technicians explained all stains might not come out with the cleaning, but the walls looked new when they finished the work. Excellent service." -- Austin M., of Seattle, WA

"I am writing this letter to inform you of what great employees you have. During my recent misfortune of excessive water damage to my house, I had the great fortune of having Puroclean bail me out. They renewed my faith in the American workers quality performance." -- Willibey D., of Edmonds, WA

"Samantha was very quick; not disruptive. I chose Puroclean because our insurance agent recommended you. I was very impressed with the water removal from our carpet and padding. It was well restored to original appearance. You even set furniture on pads before cleaning to protect them. Very efficient and effective." -- Archer M., of Lynnwood, WA

"I wanted you to know we all are very pleased with Vince's work, expertise and professionalism on our home mold remediation. Vince performed his work with no delays and executed all steps with nothing less than the professional results I hoped for and expected. Thank you so much for your kindness, thoughtfulness, excellent job and quickness in getting the job done! I'm thrilled...thanks again...." -- Stallings D., of Seattle, WA

"Just wanted to say how grateful we are for all the work you did in restoring our house after the dish washer leaked while we were at work. We don't know what we would have done without you!" -- Martinez A., of W. Seattle, WA

Vince and Samantha were great. They took the time to explain everything to me. Both were very pleasant and showed up every day at our agreed upon time. They helped turn a water home disaster into a bearable experience. Thanks Puroclean and many, many thanks to Sam & Vince. -- Cross C., of N. Seattle, WA

"They responded to our urgent needs on our basement flood quickly and professionally and we would recommend them to others! Thank you!!" --Zamora G., of West Seattle, WA

"They were a huge help. They did all legwork for the water repairs and that was a huge help to me!" --Franc K., of Ballard, WA

"Excellent. Really trusted the two men who serviced our house and felt they went out of their way to meet our aggressive deadline to clean up the mold" --Holmes J., of Capitol Hill, WA

"Puroclean knew what they were doing, they analyzed the water damage issue and were prompt to a solution. Well trained/educated and flawlessly executed the job" -- Pak S., of Shoreline, WA

"Insurance agents- Keep referringPuroclean for water damage! Thanks so much!!" -- Thompson D., of Mukilteo, WA

"I was at a lost about odor removal. After the 1st conversation, I knew I was in good hands. I want to thank the crew at Puroclean for saving the day!" -- Rose A., of Seattle, WA

"At first, the fire and smoke scope of the clean up was unclear to me. I asked questions and they were answered clearly. Work and service was very good" -- Garber M., of Seattle, WA

"Puroclean did mold removal in my crawlspace. They responded immediately to my call and started the job the next day. It was completed on time with great results. The home inspector came out the next day and clearance was given so we could complete the sale of our home. Highly recommend this company. Nice employees, owner came out and verified completion of work, just very efficient" -- Ludwig M, of Seattle, WA

"Through our mold remediation in the attic, all of the technicians from Puroclean were very professional, extremely service oriented, and respectful of our home and property. We will and already have recommended them to our friends and acquaintances. Puroclean exceeded our expectations" -- Allison L, of Bellevue, WA

"Thanks so much for drying our basement after some water flooding. Excellent all-around service. Not pushy" -- Preston A, of Shoreline, WA

"After experiencing water damage in our home. I'd use Puroclean again, but I hope I don't need to" -- Kushlar W, of Seattle WA

"We had walked into the office on Monday morning and discovered water on our floors, we had water damage and called in Puroclean. I'm very pleased with the service we received. I would definitely recommend their service to others and will pass their company info along to my service department" -- Stacy T, of Seattle WA

"Puroclean responded within hours to our sewage overflow. They were very thorough and explained the entire process very well. It made our insurance claim a very smooth process" -- Harry J, of Seattle WA

"Fast, easy, great!" -- Haws N, of Ballard WA

"Puroclean employees presented themselves professionally and were very friendly. They were very thorough with their explanations of the steps they took to clean up sewage and sanitize our basement" -- Roberts S, of Seattle WA

"Puroclean provided prompt and reliable service. They resolved our water damage problems efficiently and proficiently. They were a pleasure to work with and exceeded our expectations" -- Meyer T, of Lynnwood, WA

"They kept me appraised of the mold removal progress constantly. Changes that were unexpected wre taken care of quickly and explained fully. Thank you!" -- Schermer B, of W. Seattle WA

"Puroclean responded quickly to our water emergency. They always kept us informed of the progress and were friendly and dependable" -- Chinnery D, of Seattle WA

"Very professional and customer-oriented employees. A inspector recommended Puroclean for mold removal and remediation, the quality of work was impeccable. They not only met, but far exceeded our expectations" -- Tambie A, of Shoreline WA

"I'd like to thank you and your Puroclean team for all your help last week. You guys have been the only positive part of a very stressful situation. I'm telling anyone who will listen to call you guys if they ever need help with mold damage. Both you and Dan were very patient with answering all my endless questions. Now I know more about mold and remediation than I every thought I would!" -- Johnson B, of Seattle WA

"Dan and Chris (and I'm very sorry but I can't remember the other guy's name) did an incredible job on the water flooding in the basement. It's so clean down there I could barely tell that any drywall was removed. They worked their tails off and we greatly appreciate it!!" -- Janke G, of Seattle, WA

"Vince, if you have any potential customers that want a reference, I'm more than happy to provide one. Your customer service is incredible, your work is perfection, and your follow up is stellar" -- Hart F, of Edmonds WA

"Puroclean provided great service and absolutely meet our expectations!" -- Leifer B. of Mukilteo WA

"I felt confident they had the expertise and equipment to find the water & mitigate the damages. The Puroclean crew answered all our questions, friendly, and timely" -- Barts T. of Shoreline WA

"They we're very fast to respond and really know what they are doing. The Puroclean team did a great job cleaning up the sewage and water damage" -- Shaevit M. of W. Seattle WA

"Puroclean was helpful, experienced, informative, and really compassionate during a traumatic, tough time for our family. Thank you so much!" -- Muck, C. of Lynnwood WA

"Received profesional, excellent service thoughout the cleaning process. After our smoke damage, it took three days to clean and remove soot...Puroclean did an unbelieveable job!!" -- West, R. of Ballard WA

"Attic mold removed! Nice work, great service, and not disruptive" -- Zipken, D. of Mercer Island WA

"Puroclean sanitized and deodorized our finished basement after some sewage damage. Better results than expected, I would recommend this company without reservation" -- Simmons, D. of North Seattle WA

"We had heard of Puroclean and their bio-hazard services thru our insurance adjuster. Exactly as advertised...and then some. The Puroclean staff has helped to lessen the effects of a very devastating event. Thank You!" -- Henderson, B. of Edmonds WA

"Paul and Vince have a huge token of our appreciation. Thoughout the mold damage remediation they provided a level of service that was above and beyond. My husband and I were very delighted with our choice of company" Varecamp V. of Seattle, WA

"We had a water heater dump gallons of water in our basement. Based on our insurance agents recommendation we called Puroclean for water damage service. Fast, professional service...would recommend to a friend and would use again" -- White, R. of Kirkland WA

"Excellent, prompt, and informative. Puroclean provided helpful advice and referrals, thanks!" -- Mullen, B. of Seattle, WA

"In regards to Puroclean's service we told our insurance company that they were very professional and did a good job removing water and drying our home" -- Hill, R of Seattle, WA

"Puroclean showed up for our water damage and kept in contact when they said they would. They were organized and reliable!" -- Brian, P of Shoreline WA

"We were pleased with the professionalism of all our contacts at Puroclean and the performance of all the sewage damage work. Thank you Vince & Paul we were very satisfied with the outcome" -- Jerry, C of Magnolia WA

"I would highly recommend this company for any water damage restoration and for all the attributes stated in my letter to the owner. They most definitely met my expectations. I will also recommend Puroclean to friends"-- Sargent, C of Lynnwood WA

"Puroclean was an excellent choice for our water loss. They were here when they said they would be here and explained everything"-- Miller, W of Bothell, WA

"Great service, use them!"-- Schavio, B of West Seattle, WA

"In taking care of the water damage we had in our basement, Puroclean was prompt, gave good explanation of the problem and services, good price information upfront. Reliable, respectful, flexible in coming up with a plan to address the problem"-- Alter, S of Wedgwood, WA

"We had a mold removal project and they were professional in every way!"-- Stark, J of Bothell, WA

"Puroclean responded quickly to our kitchen water flood and were very professional...job well done"-- Song, W of Lynnwood, WA

"It was excellent service and organized. Puroclean was patient and compassionate for sure! They absolutely met our service expectations for our home water removal"-- Jones, J of Seattle, WA

"Puroclean followed thru on every piece of info/planning during our sewage cleanup,. They kept in frequent contact and updating me"-- Hoover, S of Seattle, WA

"During our home emergency water removal, Puroclean was sensitive and understanding as well as organized and experienced"--Diaz, K of Edmonds, WA

"We had some limited flooding in our basement so we called Puroclean for cleanup, we were pleased with them and they did a good jo for us. I would use them again if I needed to"-- Williams, A of Seattle, WA

"We used Puroclean for our home water damage which was very upsetting. Yet, from the first call I spoke to Paul and he put me at ease and walked me through the process. They responded very quickly and were very professional and considerate. They treated me with compassion and made me feel confident that I had the right people taking care of me and my house. They were great from start to finish"--Boyle, H of Shoreline, WA

"Though I would not want to have water damage in my home ever again. Keep doing what you are doing, your company was a pleasure to work with"-- Myers, B of Ballard, WA

"Puroclean was recommended by my insurance agent for mold removal in my home. The experience was very positive. There wasn't any pressure to do things that weren't necessary. The options were laid out for me and I made the choice that I felt was best. I had no problem trusting Puroclean to take care of it!"-- John, G of W. Seattle, WA

"Aaron and another tech worked on our attic mold remediation for two days. These two technicians had a hard job to do and did it well, very professional and easy to work with"-- Thomas, S of Seattle, WA

"Puroclean provided great service. I found cause of water flooding problem at 6:00am Sunday, they returned my call in 30 minutes and showed up 90 minutes later. Very professional, did great job"-- Pergman, R of Seattle, WA